Cookies Policy
Effective date: December 2, 2020
Last updated: August 17, 2026
1.0 What Are Cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
2.0 How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
3.0 Types of cookies we use
3.1 Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| rc::a | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| cookieyes-* | 1 year | CookieYes sets this cookie for consent solution management. |
| euconsent | 1 year | CookieYes sets this cookie to store data when IAB TCF is enabled. |
| wordpress_test_cookie | session | WordPress sets this cookie to determine whether cookies are enabled on the users’ browsers. |
| wordpress_* | past | WordPress sets this cookie when a user logs in to the WordPress administration. It stores the user’s authentication details, allowing them to access the backend. |
| wordpress_sec_* | past | WordPress sets this cookie to provide protection against hackers and store account details. |
| wordpress_logged_in_* | past | WordPress sets this to indicate that you are logged in and who you are, for most interface use. |
| wp-settings-* | past | WordPress sets this cookie to preserve the user’s wp-admin settings. |
| wp-settings-time-* | past | WordPress sets this cookie to preserve the user’s wp-admin settings. |
| wordpressuser_* | past | WordPress sets this cookie to authenticate users and maintain their login session. It ensures that logged-in users can navigate the website securely and access authorised areas such as their account dashboard or the admin panel. |
| wordpresspass_* | past | WordPress sets this cookie to authenticate logged-in users securely. It stores an encrypted version of the password to verify user credentials while ensuring that the actual password is never exposed. |
3.2 Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| ytidb::LAST_RESULT_ENTRY_KEY | Never Expires | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
3.3 Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| _gid | 1 day | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. |
| _gat_UA-* | 1 minute | Google Analytics sets this cookie for user behaviour tracking. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _clck | 1 year | Microsoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. |
| _clsk | 1 day | Microsoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording. |
| SM | session | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. |
| MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes. |
3.4 Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user’s browser supports cookies. |
| _gcl_au | 3 months | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. |
| MUID | 1 year 24 days | Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
| ANONCHK | 10 minutes | The ANONCHK cookie, set by Bing, is used to store a user’s session ID and verify ads’ clicks on the Bing search engine. The cookie helps in reporting and personalization as well. |
3.5 Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
| Cookie | Duration | Description |
|---|---|---|
| SRM_B | 1 year 24 days | Used by Microsoft Advertising as a unique ID for visitors. |
3.5 Other Cookies
In addition to Google Analytics, this website also sets the following cookies:
| Cookie Name | Description | Expires |
|---|---|---|
cookieConsent | Stops our cookie banner from being displayed once a user has consented to the cookie policy. | After 1 year. |
| wp-postpass_7bd7a9abb9a9556a0f6e0748d2a874a6 | Description is currently not available. | past |
flexiteekPosition | Used to store a latitude / longitude pair if you use the ‘Click to use current location’ feature on the Find a Distributor page. | After 1 day. |
5.0 Manage cookie preferences
You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.
6.0 Changes To This Cookies Policy
This cookies policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our distributors or other website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.
7.0 Change Log
- 17/08/2026 – General Updates
- 04/11/2025 – General updates.
- 11/06/2021 – Cloudflare
_cfduidcookie no longer set so removed from cookies policy. - 07/12/2020 – This cookies policy instigated.